Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a site we cover? This page explains how to reach us and what we can (and can't) help with.
How to Reach the Crypto Casinos Team
The best way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can occasionally take longer if we're mid-way through updating a review or checking a fact.
When you write in, it helps to include:
- The name of the casino or page you're asking about
- A brief description of the issue, question, or suggestion
- Screenshots, if you're reporting something like an outdated bonus term or broken link
What We Can Help With
Crypto Casinos is an independent review and comparison site. We're happy to hear from readers on things like:
- Corrections — if a bonus, wagering requirement, or supported coin has changed since we last checked it
- Suggestions for crypto casinos you'd like us to research and consider for review
- General feedback on our rankings, write-ups, or methodology
- Questions about how we compare and score sites
What We Can't Help With
Because we don't operate any of the casinos listed on this site, there are some things that fall outside what we can do. We can't process deposits or withdrawals, access or recover your casino account, resolve a dispute with an operator over a bonus or a bet, or verify your identity for a casino's KYC process. For any of that, you'll need to contact the casino's own customer support team directly — most operators list support options (live chat, email, or a help center) on their own site.
Similarly, we can't provide financial, legal, or tax advice. If you have questions about how gambling winnings or crypto transactions are taxed, or whether online gambling is permitted where you live, a licensed tax professional or attorney in your state is the right person to ask, not a review site.
Feedback Shapes Our Reviews
Our rankings and write-ups are based on research into each operator's licensing, coin support, bonus terms, and payout practices — but we know things change fast in crypto gambling. If you've used a site we cover and had an experience that doesn't match what we've written, whether that's a slow withdrawal, a KYC request on a site we've listed as low-verification, or a bonus term that's shifted, tell us. That kind of on-the-ground feedback is one of the ways we keep our comparisons accurate.
Looking for Something Specific?
If you're trying to find a particular type of information rather than contact us directly, a few of our other pages might get you there faster:
- Our Responsible Gambling page covers tools, limits, and where to find help if gambling is becoming a problem for you or someone you know
- Our About Us page explains who runs this site and how we approach reviewing crypto casinos
- Our Terms and Conditions page sets out the rules for using this site, including our commercial relationships with the operators we list
A Note on Responsible Gambling
If you're reaching out because you're worried about your own gambling, or someone else's, please don't wait for an email reply from us — contact the National Problem Gambling Helpline at 1-800-GAMBLER for free, confidential support. Keep in mind that offshore crypto casinos generally don't offer the same self-exclusion tools or player protections that state-regulated operators do, so it's worth taking extra care to set your own limits before you play. Gambling should stay entertainment, never a way to cover expenses or chase losses, and all games on this site are intended for players 18 or older (21+ where state or site rules require it).